Enable customers to pay on time
By integrating automated emails with the payment portal, customers can easily pay online or manage their standing — without ever having to create an account
78%
of customers use portal
38%
of customers pay online
8 days
faster than checks & ACH
Send automated statements and invoices
All communications link to a self-service customer portal
No account creation needed - customers have access to portal on day one
No passwords or login issues with “Guest Mode”
Customers can access their full account standing 24/7
Customers can view, print, pay invoices, apply credits, & view history
Buyers organically pay online with automated communications & New Customer Form
Online payments auto-reconciled in your ERP, saving AR time & eliminating mistakes
Martinez Seafood & Produce turned to Wholesail to help simplify their AR workflow and improve the customer experience. They were growing as was check volume.
24%Of payments made via Wholesail (after 90 days)
90%Of customers use Wholesail to manage their account
50%Reduction in AR Headcount (from 8 to 4)
“They know exactly what’s on their invoices and know what they need to do to pay on time. It eliminated their need to even speak to AR. They don’t need a middle person there verifying their accounts, which is a good thing. The customers that have transitioned to Wholesail appreciate that transparency.”
— Iraida Martinez, AR Team Lead
Read the full case study— Iraida Martinez, AR Team Lead
The Good Stuff was seeking a user-friendly platform that provided account visibility, flexible payment options and eliminated manual payment.
40%Of payments through Wholesail (62% through Autopay)
85%Of customers use Wholesail to manage their account
20Hours per week in time savings
“From a customer service standpoint, Wholesail checks all the boxes. From a product standpoint, it solved all our problems. From a customer engagement standpoint, it’s working well. Technologically and communicatively, Wholesail excels in setting up new customers, collecting payments, and managing invoice information.”
— Ahmed Chehade, COO of Good Stuff
Read the full case study— Ahmed Chehade, COO of Good Stuff